Skip to Main Content

Erin Olmon

Résumé

My goal is to create and improve people’s experiences with technology, to reduce friction, and add delight. Hopefully making life a little easier and brighter for people, and in turn, making the world a better place.

To accomplish this goal, I help people explore complex design problems and create solutions that balance the needs of multiple stakeholders, including business product owners, developers, and, of course, the people using the solution.

Skills

User Experience Research and Design

Create user profiles, personas, user flows, and scenarios. Design interactions and design prototypes. Conduct user study activities such as card sorting, wants and needs analysis, task analysis, interviews, contextual inquiries, ethnographic studies, and surveys.

Effective in Teams

Effectively and efficiently collaborate with clients and developers to generate designs that meet business and user needs. Collaborate with design team members to design great user experiences.

Adept with Technology

Axure, Balsamiq, Morae, CSS, PHP, HTML, SQL, jQuery, SASS, Compass, git, Linux, WordPress, JAWS, VoiceOver, Adobe Creative Suite, and more.

Certifications

UXD, CPACC, WAS, CPWA

Education

Master of Science in Human Centered Design and Engineering
University of Washington, Seattle, WA

Bachelor of Science in Computer Engineering
University of Cincinnati, Cincinnati, OH

Work Experience

Fiserv

User Experience Designer
April 2019 – present

CenturyLink

User Experience Designer
May 2010 – July 2015

University of Washington

Instructor - Technical Communication
Mar 2008 – Dec 2009

Stellar Structures, LLC for Robert Half Technology

Microsoft Access Developer
Jan 2007 – Sept 2008

GE Engine Services Japan

IT Intern
Apr 2005 – Sept 2005

Rockwell Automation

Hardware Engineering Intern
Sept 2002 – Mar 2005